Too bad about the probe. I can't add a lot except to reiterate what others have said. Take everything apart, and dry it all out. Try swapping sides to isolate the problem, etc. I saw the error one time, but I think it was actually that I didn't have the probe completely inserted into the unit. Other than that, I haven't had problems either with my stock probes or my 6' replacements. I have abused them pretty good over the course of a lot of cooks, and luckily they are still kicking. I need to buy one of the replacements that can be used as pit or meat probe just in case.