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Author Topic: Phone call from PBC  (Read 3548 times)

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Offline spuds

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Phone call from PBC
« Reply #-1 on: May 20, 2014, 02:45:19 AM »
Today I got a phone call from them.

They asked how I was,and wanted to let me know they have a backlog and my PBC will ship in second week of June.

Now how is that for customer service,I cant recall any other seller calling me up to keep me in the loop like that.

I think Im beginning to understand why folks speak so highly of this company.Being an American,and the company being American,to see such outstanding customer service,just over the top.

Kudos to PBC,they get it,all the right stuff.WTG!
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Offline sliding_billy

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Re: Phone call from PBC
« on: May 20, 2014, 06:14:24 AM »
I don't even own a PBC, and I love them.  :)
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Offline tekn50

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Re: Phone call from PBC
« Reply #1 on: May 20, 2014, 07:00:40 AM »
I remember when I got that call, ahhh.  I think it was worth the wait.  You will enjoy it this summer.
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Offline muebe

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Re: Phone call from PBC
« Reply #2 on: May 20, 2014, 07:03:17 AM »
They go above and beyond any other company I have encountered!

Have you tried their babysitting service yet? Noah is great with kid's ;)
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Offline smokeasaurus

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Re: Phone call from PBC
« Reply #3 on: May 20, 2014, 07:47:53 AM »
Noah and Amber are a couple of class acts.
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Offline Las Vegan Cajun

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Re: Phone call from PBC
« Reply #4 on: May 20, 2014, 09:44:46 AM »
Now that does sound like great customer service.   ;)
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Offline drholly

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Re: Phone call from PBC
« Reply #5 on: May 20, 2014, 10:45:58 AM »
Quote from: Las Vegan Cajun on May 20, 2014, 09:44:46 AM
Now that does sound like great customer service.   ;)

All the way through every contact!
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Offline hikerman

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Re: Phone call from PBC
« Reply #6 on: May 20, 2014, 11:07:29 AM »
I ordered a PBC from Noah and Amber last Tuesday and she told me they would ship out the first week in June. While I was somewhat disappointed I had a short wait ahead of me,  it's actually good news, as business is going well for them.
Great people, selling a great product ,made in the US of A. The word is out about these folks....continued success Noah and Amber!
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Offline spuds

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Re: Phone call from PBC
« Reply #7 on: May 20, 2014, 11:16:58 AM »
Quote from: hikerman on May 20, 2014, 11:07:29 AM
I ordered a PBC from Noah and Amber last Tuesday and she told me they would ship out the first week in June. While I was somewhat disappointed I had a short wait ahead of me,  it's actually good news, as business is going well for them.
Great people, selling a great product ,made in the US of A. The word is out about these folks....continued success Noah and Amber!
Yes,its great to see business is good,so much negative news in the world its so nice to hear something nice for a change isnt it.I dont mind the wait at all if it means good things for folks.
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Offline Pappymn

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Phone call from PBC
« Reply #8 on: May 20, 2014, 11:28:29 AM »
Quote from: sliding_billy on May 20, 2014, 06:14:24 AM
I don't even own a PBC, and I love them.  :)

X2
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Offline Over Dunn

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Re: Phone call from PBC
« Reply #9 on: May 20, 2014, 03:34:03 PM »
Hey, maybe we'll see them on Shark Tank soon! :D Imagine being partnered with Mr. Wonderful! :P

OD
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Offline drholly

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Re: Phone call from PBC
« Reply #10 on: May 20, 2014, 03:51:40 PM »
Quote from: Over Dunn on May 20, 2014, 03:34:03 PM
Hey, maybe we'll see them on Shark Tank soon! :D Imagine being partnered with Mr. Wonderful! :P

OD

I'd love to see them get the funding to grow the business. I just don't want to see them become a company with an automated answering system... I like calling and talking with Amber...
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Offline jkbird59

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Re: Phone call from PBC
« Reply #11 on: May 20, 2014, 06:25:48 PM »
Lucky me, just got home and my PBC is here.Gonna go big with a Memorial Day  boston butt.
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Offline spuds

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Re: Phone call from PBC
« Reply #12 on: May 20, 2014, 07:49:35 PM »
Make sure to post pictures,you'll never hear the end of it if you cook Unicorn,LOL! :D
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Offline PongGod

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Re: Phone call from PBC
« Reply #13 on: May 20, 2014, 11:41:16 PM »
I definitely agree with the sentiment. Noah and Amber provide an uncommon level of personalized customer service. They deserve all the business success they are now experiencing.
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