Dented Rec Tec 340

[slothritis]

I finally received my 340 yesterday. I was so excited. Turns out I have a dent on the barrel. Anyone know how to fix it.? I called them they offered to send a new one, but I have to send it back. But it’s difficult for me to do that because I have a physical disability. So they told me to do a temperature test to see if it holds its temp, it does.  I talked to Ray, the owner of rectec, he said it is easily fixable with a rubber mallet. So can anyone give me advice on to maybe remove the dent? Is it fixable? I will post pictures. Thanks.

[TMB]

WOW, sorry you go one like that.    It looks like it will pop out somewhat but not all the way , there is a crease in the middle that I doubt will move much.

A rubber mallet will take most out though, you will just need to give it a solid lick without being to hard (I know hard to judge) but I think you can get most out.

Good luck, if it won't I would take them up on a new one and see if you can find someone to help you with it

[slothritis]

I’m going to try. I was very disappointed.

[Salmonsmoker]

I’m going to try. I was very disappointed.

I think I would call rectec and have them send you a new hood. It shouldn't be too hard to R&R with a new one. Either the shipping company or rectec at least owes you that, and your grill would be whole again.

[slothritis]

I am the least handy person on this earth. If it’s not easy to do, I will not do it. Plus I have a severe physical disability. Just putting on the lid was painful for me.

[journeymanjohn]

Although it is difficult, I agree with sending it back.

That said, my next suggestion might be to call a paintless dent repair shop, and see what they have to say/get a quote.

They typically are not to expensive. I recently used one while refurbishing a motorcycle tank, and it is quite impressive as to what a good one can do. Possibly they would make a house call. Just a thought....

[slothritis]

Although it is difficult, I agree with sending it back.

That said, my next suggestion might be to call a paintless dent repair shop, and see what they have to say/get a quote.

They typically are not to expensive. I recently used one while refurbishing a motorcycle tank, and it is quite impressive as to what a good one can do. Possibly they would make a house call. Just a thought....

well, i am going to try today with a rubber mallet. maybe i will call someone, but maybe i will send it back if i can find someone to pack it up for me.

[journeymanjohn]

Slothritis, Where are you located? Your profile does not say, that I could see anyway.

[slothritis]

I fixed it

[journeymanjohn]

Sweet.

Now, for that first cook....

[slothritis]

Sweet.

Now, for that first cook....

Did this yesterday with the dent

[smokeasaurus]

AT the price of the grill, I would ask for another one.

That dent is completely unacceptable at the price paid

just sayin

[GusRobin]

I would explain the disability and ask if they would pay to have it picked up. Or at least ask for a rebate of cash or credit

[slothritis]

AT the price of the grill, I would ask for another one.

That dent is completely unacceptable at the price paid

just sayin

I got cash back

[slothritis]

I would explain the disability and ask if they would pay to have it picked up. Or at least ask for a rebate of cash or credit

If they offered something like that, they would have said something when I told them I was disabled and couldn’t put it back in the box and take it to the ups store. They gave me cash back