Author Topic: Smoke Box got stuck in the SRG this morning  (Read 1257 times)

0 Members and 1 Guest are viewing this topic.

Offline Elzic

  • Jr. Member
  • **
  • Posts: 72
Smoke Box got stuck in the SRG this morning
« Reply #-1 on: May 07, 2016, 02:37:52 PM »
When I went to load the smoke box this morning, it was stuck....took some serious finagling (and a little prying) to get it loose.  Now it doesn't seat as easily as it originally did.  Getting much more smoke leaking around the box.  Called Char Broil, they are sending me a replacement housing and box under warranty, but I'm trying to figure out if there is anything that can be done to avoid this.  Anybody have this happen to them?
Elzic
Norfolk, VA
Novice Producer, Experienced Consumer.
Big Easy SRG

Offline tenorGJ

  • Newbie
  • *
  • Posts: 30
Re: Smoke Box got stuck in the SRG this morning
« on: May 07, 2016, 02:49:21 PM »
Happened to me as well. If I try to remove it when still hot, it is nearly impossible to wedge in and out. I should probably get warranty replacement, too. You're not alone :)

Offline adam h

  • Newbie
  • *
  • Posts: 30
Re: Smoke Box got stuck in the SRG this morning
« Reply #1 on: May 07, 2016, 08:47:51 PM »
I usually apply pressure upward & tilt the bottom out first, yea, it can be a real pain in the butt, my guess is the replacement one will do the same thing
adam h
big easy srg
weber genesis (silver) 3 burner

Offline tomcrete1

  • Hero Member
  • *****
  • Posts: 5636
Re: Smoke Box got stuck in the SRG this morning
« Reply #2 on: May 07, 2016, 09:49:15 PM »
I usually apply pressure upward & tilt the bottom out first, yea, it can be a real pain in the butt, my guess is the replacement one will do the same thing

X 2 took me some time to figure it out but I agree to apply pressure up and tilt and it will work fine,, good luck  :)
Webber Spirit
Visions Ceramic
PBC
King Griller Akorn
Big Easy SRG
Big Easy
Rec Tec Mini
PK Grill
Cook Air Grill
Blackstone Pizza Oven
Blackstone 28" Griddle
Power Air Fryer XL
Copper 22.5" Weber Kettle
Green 22.5" Weber Kettle
Black 22.5" Weber Kettle
22" Modified Old Smokey
DeLonghi 1363 Multifryer

Offline Elzic

  • Jr. Member
  • **
  • Posts: 72
Re: Smoke Box got stuck in the SRG this morning
« Reply #3 on: May 15, 2016, 12:24:08 PM »
I think the housing mounting screws may have wiggled loose causing the sloppy fit.  Might need to use a slightly wider screw to snug it up better...

Sent from my SM-G900T using Tapatalk

Elzic
Norfolk, VA
Novice Producer, Experienced Consumer.
Big Easy SRG