I have eaten at DICKEY'S ...ONCE! I had 2 coupons for a free bbq sandwich. Didn't go back...gave the other coupon to somebody (I hope they aren't mad at me)
I'm no bbq snob (duh), but I didn't care for the pulled pork sandwich he made while I watched. He scooped out and measured the pork for proper weight. Then, he commenced to shaping the meat into a neat little pile, all the while mashing it kind of flat as I watched all the juice being pressed out. He go it piled neatly onto a bun and it looked nice, but it was dry and didn't have much bbq flavor to it. Thankfully they have those little barrels full of sauce so you can add your own flavor and moisture back into the meat.
I hope your experience is better. B T W, each store is individually owned and operated. Taste, etc may vary by location.